Hey, what’s the score?
We are strong believers in monitoring and measuring our progress. The quality of the hand-made work we do every day and night, crafted in a wide variety of environments, from offices and classrooms to factory floors, is measurable.
We have designed tests for all the environments we are contracted to control. The tests generate a numerical score. This score easily translates into a pass/fail measurement, which informs us of our cleaning success in all those areas. Those custodians doing the work get a copy of the score, facilitating improvements as indicated in the tests. Our trainers and managers continually monitor the test results and offer re-training, assistance, and trouble-shooting as needed. It’s important to us that environmental controls be consistent and excellent.
Our custom Quality Assurance Program in an important part of the way we manage clean. We’ve been doing this for some time and have recently converted to electronic methodologies that can be shared with clients upon request.
.